Common QUESTIONS And ANSWERS
Still have questions? Please feel free to contact us and our team will be happy to assist!
How long has CTC Plant Company been in business?
CTC Plant was founded by Colin McOwen on June 10, 1992, and has been operating for over 34 years.
What makes CTC different from a traditional equipment dealer?
We are a one-stop equipment partner with in-house workshop, parts, transport, and sales departments. This integrated approach allows us to provide greater technical support, quality control, and after-sales service — giving our customers more than just a machine purchase.
Which financial institutions do you work with?
We are an approved dealer with all major South African banks, including FNB, Standard Bank, Nedbank, and Capitec.
What brands of earthmoving equipment do you stock?
We carry major brands such as CAT, Bell, Volvo, JCB, Komatsu, Hitachi, and many others.
Do you only sell used equipment?
While we specialize in used plant equipment, many of our units undergo full refurbishment or rebuilds in our workshop to bring them to like-new condition.
Can I see the machine in operation before I buy it?
Yes, every machine goes through a final inspection and operational test on-site before sale to ensure it meets our performance standards.
Do you offer on-site repairs or only in-house servicing?
We offer both; we have a fleet of equipped bakkies for on-site repairs to minimize your downtime, in addition to our full-scale workshop in Boquinar.
What is CAT SIS, and how does it benefit me?
It is Caterpillar’s Service Information System. We use it to access factory data and troubleshoot faults quickly, which reduces diagnostic time and saves you labor costs.
What is your process for engine reconditioning?
Our process includes a complete strip and detailed assessment, precision machining to OEM specifications, and thorough assembly, calibration, and testing.
Do you offer a warranty on refurbished parts?
Yes. Warranty depends on the part's condition; for example, a complete rebuild typically carries a 6-month/1000-hour warranty, while a recon engine has a 3-month/500-hour warranty.
What is the "Tempo Attachments" strategic link?
CTC is the official distributor of Tempo Attachments in South Africa, providing high-quality hydraulic hammers and custom-engineered attachments.
Can you source parts that are not in your current inventory?
Yes, if we don’t have a specific part in our extensive stock, we can source it through our wide network within the earthmoving industry.
Where do you deliver to?
We offer heavy equipment transport across all nine provinces in South Africa and deliver to all major ports, including Cape Town, Durban, and Saldanha Bay.
What is the maximum weight your transport department can handle?
Our highest capacity lowbed trailer can support a maximum load of 65 tonnes.
Do you offer cross-border transport?
Currently, we only offer international transport to Namibia, though we plan to expand cross-border services to other African countries in the future.
Ready to get to work?
Whether you need a machine quote, a specialized part, or nationwide transport, we’re here to assist you.
